8 Elite Digital Marketing Trends to watch out for in 2020 by Matthew Bertram Part 2 #477

Ep. 47724 min2020-04-07

Businesses in 2020 should prioritize shoppable posts, voice search, faster page speeds with PWAs and AMP pages, and authentic video content because 88% of buyers complete their research online before contacting a company.

Cover art for 8 Elite Digital Marketing Trends to watch out for in 2020 by Matthew Bertram Part 2 #477
Key takeaways
engagement and trust is higher with homemade style videos, which, which that review that we just read three X tied in three X is what the data says

About this episode

8 Elite Digital Marketing Trends to watch out for in 2020Another thrilling episode featuring "8 Elite digital marketing trends" authored by bestSEOPodcast host Matthew Bertram.

Questions this episode answers

What are shoppable posts and why do they matter for digital marketing in 2020?

Shoppable posts let users click on items inside a photo to purchase them directly. Platforms like Pinterest, Instagram, and Facebook are all moving into this space. The hosts highlight Pinterest as especially promising because it blends personal taste with buying intent, making conversion easier for both brands and consumers.

How important is page speed for SEO in 2020?

Page speed is described as one of the highest impact, lowest cost improvements a business can make. The hosts recommend fast hosting such as DigitalOcean or Google Cloud, building Progressive Web Apps, and adding AMP pages. They say Google visibly rewards faster sites even without heavy off page SEO work.

What is a Progressive Web App and why should marketers care?

A Progressive Web App (PWA) merges a traditional website with app functionality. Key benefits include offline access to content and the ability to send push notifications. The hosts note that besteopodcast.com was built as a PWA and ranked well quickly with minimal off page SEO effort.

Why is authentic video more effective than polished production video?

Data cited in the episode shows engagement and trust are three times higher with homemade style videos. The reasoning is that well produced content can feel intentional and less authentic, while off the cuff video is harder to fake, and audiences want to see behind the curtain of a business or personality.

In their words

If you're providing a good experience to the Google user, then Google is going to like what you're doing.

Matt Bertram

88% of people are through the buying funnel, uh, before they pick up the phone.

Chris Burris
Terms defined in this episode
Progressive Web App (PWA)
A website and app merger that allows users to download content for offline use and enables push notifications, combining benefits of both formats.
AMP Page
An Accelerated Mobile Page is a reduced content page with less media that loads faster, which Google rewards with better rankings.
Shoppable Post
A social media post where users can click directly on items in a photo to purchase them, reducing friction in the conversion process.
Three Pack
The top three local business listings shown in Google Maps results, which the hosts say captures about 30% of search market volume.
Read the full transcript (4,676 words · 23 min read)

Hi, and welcome to the SEO podcast, Unknown Secrets of Internet Marketing. My name is Chris Burris, one of the owners here at E-Web Results. My name is Matt Bertram, one of the solo office goers here at E-Web Results. Welcome back to another fun-filled edition of our podcast. This is podcast number 477. We, you know, I'm going to, I got to jump into a review. You know, this is part two of your personal article, and I couldn't be more proud because there's this review. It's from Ryan Gakula. Is that a, did you make? I don't really know his name. Is that your, is this you? Did you leave a review for yourself under a synonym? And it is, of course, five stars. Wow, I am mind blown with the strategies for 2020. Thanks for the great content on videos. It levels the playing field, especially when you don't have great pieces of recording equipment for as long as you know that you can give tons of value. It does not have to be Hollywood worthy. It just needs to have a clear message that engages your target audience. Patif, to you, Ryan. I like that. That's exactly right. And yeah, I'm proud, man. You wrote this article, getting reviews just for you. Thanks. Leaving me out. Leaving me out. You can write the forward. Oh, that's, that's you. You can write the forward. I'll write the forward. So basically what we're talking about, actually, that's the teaser is we're going to finish talking about eight elite marketing actions that you can take in 2020. And I think we changed the title and then that's adjusted a little bit. That's the teaser. If you're in a position we'd love for you to tweet, we'd love for you to share. Just connect with us. Connect with us. And one of the things we're going to start doing is have like a live question answer. Okay. Okay. So we're going to get more consistent on our podcast. Yes. You went to a whole podcasting adventure. Yes. Not just adventure.

It was totally an adventure. A podcasting conference. And so we came back with a whole bunch of new ideas, which we'll be jumping all over as soon as we can. Right. We're already starting to work on bestseopodcast.com page or website. Yep. And kind of add some of those things that we learned. It was a great conference out in Orlando. It was the last conference before, you know, everything got a little bit crazy. So this is part two. If you want part one. So part one is going to be the first four elite digital marketing actions that you need to take in 2020. If you go to part one, you need to go to our podcast number 476. I'm going to skip some of this stuff and let's just jump into the meat. Let's just get going. I mean, we got the review out of the way. Let's get going. Okay. So number five is shoppable posts. Right. Talk about shoppable posts. Let's talk about shoppable posts. Someone is much more likely to convert if they can click on the item they like in the photo. So I think you've got a particular platform in mind. Well, Pinterest. I don't know if we talked about this the last podcast or not, but we can talk about it again because I think it's super, super important. So I actually think Pinterest is going to be the platform that outperforms any other platform in the future because you're interwoving like what you like with what you're buying. Your kind of personal taste. Like it's just like, oh, I like this room and you can like see what's in the room and then like click on and buy it. Yeah. Like I'm even seeing like, you know, interior design commercials that are talking about you like throw your picture in there and you can like build the room and see what it's going to look like. Fantastic stuff. Yeah. You know, so I'm really excited about the future of shoppable posts. You know, you know, Amazon, right? Amazon Prime,

like buying all those different kind of movies here. It will give you a little teaser. You can click on it. I mean, maybe it's not a shoppable post, but it kind of is. Yeah. Okay. Yeah. I mean, even Instagram and Facebook are kind of getting into the game. Yeah. So I think that there's a lot of opportunity. I mean, at the end of the day, you just want to make it as easy as possible for your clients to convert. Yes. Yep. I like that. 100%. Number six is voice search. Wow. You had to throw voice search into your article so that we could. Oh, and look, you mentioned me right away in voice search. I do. I know how much you love it. Yeah. Yeah. That's, yeah. It's my thing that I like to talk about the most. Yeah. Let's hear what you, let's hear what I am. So voice search is obviously important because a lot of voice searches are happening and is certainly very important brick and mortar restaurants. Like, without a doubt, you want to be able to place well. And at the end of the day, most voice searches end up with like one piece of information with no end goal and target. People typically don't voice search and say, hey, give me the best reviewed, give me the best reviewed, I don't know, book about X. You don't voice search that typically. At least I don't. Maybe that's about to happen. What I, what I, what I think is also happening, not to talk just about the commercial component of it, but like Alexa skills. Okay. Yeah. It's really about customizing your own personal assistant. Right. Right. And, and, and utilizing home automation and just that kind of merger between, you know, digital or access to, to what you're currently doing in your daily life. Does that make sense? Yeah. Yeah. That makes perfect sense. Um, and we've, we've debated enough about voice search on our podcast. Yeah. Yeah. Listen to some past. Just know if you're not targeting this,

if you're not thinking about this, at least there's a 66.4 million searches that are going to be happening. It's almost a quarter of the adult population has an Alexa. So yeah, you probably, you know, want to keep that in mind. Number seven, quicker page speeds. Um, how many, how many times have you actually like clicked on a page and it's taken too long to load and you're like, yeah, I'm done. Yeah. Yeah. I just don't do that anymore. Yeah. Like I, I, I, if it doesn't load immediately, I'm gone. Yeah. Right. I think a lot of people are like that. Um, really, uh, one of the things I want to mention is like PWAs. A lot of people have not talked about PWAs. They don't know what PWAs are. Progressive web apps. Basically back in the day, there was right. A mobile version of your website. And there was the, uh, you know, normal version, a desktop version of your website. Those merged into dynamics, like dynamic, uh, responsive, uh, websites, right? Pages. Uh, well now take it to the next level. They're merging now apps, right? Into the website. Into the website. So you, you have a, like a app and a website merger. So you don't have to have both. Right. And one of the big advantages of apps that I saw was kind of push notifications, which you can do that with websites now too. Yep. So. Although with websites, it's an opt-in, right? So you, you actually have to opt-in. Like, I mean, I almost want to just always click those buttons. Yeah. I usually, I usually click no, and I don't know if I'm representative or not, but I'm certainly representative of a certain amount of the population. Um, when you get them to download an app, they, the, the only option, if they don't want to receive the push notifications is to uninstall the app. So if you're delivering value with the app and probably giving them a little bit of control over how many push notifications they see,

uh, that's, that still is going to be better than that. You want to use it sparingly, right? Like if you're spamming anybody or you're not adding relevant content, people are going to get out of it anyways. Same thing like with the Facebook group or anything else. Like, like we're getting over inundated with content, right? Um, you know, open rates of like SMS messages are, are higher, but I'm starting to get spammed like crazy SMS, you know, robo dial calls, push notifications can fall into that category. It's kind of like you opt in for kind of a alert message that can get pushed out. I think, I think that there's a real opportunity there, but that's really the only advantage I see with the apps from a marketing standpoint, right? From a community, from a lot of other things there, it's debatable, but, but if you can do that, I think the PWA is the last kind of point I want to say that I think is cool specifically for us. So we built bestseopodcast.com as a PWA. Right, right. You can, uh, click the button up in, uh, the little kind of navigation bar and download it. Okay. So you can watch it offline. Yeah. Now, I mean, everywhere has wifi now, but like you could download and listen to episodes. If you're going to be driving through a remote area of the country and you're not going to have internet. I mean, I, I think it's cool, but what I can tell you is Google loves it. And without, um, doing very much like off page SEO, uh, it was already ranking quite well. Yeah. Right. Um, I would say, I don't know if we've gotten into it. I'll let you kind of get into the article. There's a couple other things with, uh, sites speeding up. Yeah. So just here at eWeb, we use digital ocean or Google cloud, uh, for those clients who are kind of really the clients who are spending top dollar and, and looking to extract the most value

out of their marketing dollars. It's money well spent being on a fast server because the speed is so important. I mean, speed's so important that affects your SEO. So that's actually what we recommend to clients. Uh, if they don't have big marketing budget, what's the one thing they can do to impact their results? Uh, you know, with the least amount of costs speeding up your website. Right. Um, I would also say that, uh, another topic that, uh, maybe is debatable with you and I is, uh, amped pages. Okay. Yeah. Okay. That's, why don't you kind of give everybody your take on amped and I'll give. Well, and I think, um, we actually had a, uh, interviewed Dan Forrester, uh, quite, quite a while ago and, and he thought it was a big thorn in his side. And he's actually, um, I think search engine journal. Forrester was being, um, and we never got him on. We never, we were talking about Dana. No, there was a, there, the, the, the, but this was like two, this was like a year and a half ago. Yeah. It was like a, it was like the year before last. Yeah. It was the end of the year. And, and it was the, the owner, I think of search engine journal. Yeah. Yeah. I'm sorry. I forgot. A lot of crazy things going on right now. I don't remember his name. And anyway, he was talking about how, uh, um, how much of a pain in his side that this amp pages was for him. And he has a, like a digital, like publication and that's where amp pages are almost required and, and are really valuable. Um, they just, you know, they're, I've heard a lot of bad things about them. I haven't heard that many good things and it's probably not that hard to convince me. Well, they're not, they're not as hard to set up as, as you would think. Yeah. Right. And if you build into the site structure, those amp pages now, what an

amp page is, is just a reduced content page that loads faster. Yeah. Right. So it's got less, less media on it. Maybe no pictures. Yeah. Less stuff to load. Um, we've, we've added these to most of the sites that we're building now and, uh, Google loves it. Right. So, um, you know, you can fight the current. Right. Okay. But if Google wants something, figure out how to do it. Yeah. With that, I will not argue. I mean, like really that's, that's what we had to overcome is, okay, how do we do this and how do we do it well? And how do we do it right? And we've like worked on the website process and, and, uh, that's running quite smoothly. And, and those are getting built into every new website we build now. And the only debate here really goes back to kind of the fundamental premise we talk about all the time. If you're providing a good experience to the Google user, then Google is going to like what you're doing. If amp pages with less images and probably no videos or whatever is the good experience for the Google user, Google is going to recognize that and reward you, right? That's the only thing that matters is. So, yeah, and I, I would, I would say too, one of, um, depending on where you are in your technical knowledge. Okay. So what I'm really seeing is there's this divergence, which I've talked about a little bit of people commercializing, uh, their website, right? Right. The faster servers, the amped pages, like are people continually, continuously generating content? Right. Like, are you doing things to keep up with the times? Yeah. Because, uh, we're really seeing this, this divergence in, in like search overall now on the flip side. Okay. If you're, you're, you know, the technical, you don't have a webmaster, you don't have someone doing SEO or, you know, who's building your websites, not maybe building, uh, in amp pages, cause it takes a certain technical level of knowledge. Um, you

know, I, I believe probably at some point, right. You got those Google websites that you can build in G and B that are not as nice, but those are basically like amp pages, uh, uh, you can rank and, and capture about 30% of search market, uh, just getting in that three pack. Yeah. Right. And so, uh, a lot of clients, uh, might not have a website and want to invest all this in it. And, and they just want to go after that 30% volume and be in that three pack. So, so there's strategies and ways to do that. Like, I think that that comes back to really going, okay, what is my digital strategy? How do I want to get to my end goal? And what's the best way to do that? And that's really one of the services we're offering so much more now is let's set up that digital strategy, not continuously doing stuff. Let's, we're building these kind of, uh, quarterly campaigns. And, and, and so everybody knows what we're measuring, what we're doing, how to get there and, and getting in alignment with those strategies. And so, you know, if, if SEO or content's not the way to go, how do you go after the right strategy? Or do you just speed up the website or, Hey, we need a big commercial website. There's going to be a lot of people researching. We got to do this right. And I will tell you, I will tell you actually, yeah, there's a lot of ways to get content out there, but what I will tell you, uh, an analogy that I'm using, right? So we get a lot of websites coming in that we evaluate through audits. If we can do SEO on that website or not, because people think they're mutually exclusive. No, that's why we're building a lot more websites to build the foundational structure on the front end. Yeah. Okay. Because what's happening is here's the analogy. Tell me if you like this or not. It's like people are

building a really pretty house and there's no wiring and there's no plumbing yet in the house. Like it's not, it's not fully built or hooked up on the back end. And it's not easy to go and lay in the wires on a completed house. Yeah. I mean, it's, it's basically remodeling. So some, some houses we can remodel, some we have to recommend to rebuild, right? And I've used some of those examples before, but that is honestly what I'm seeing. I think probably in the last two months, I've seen about one to two websites per month that actually the SEO on the backend was built properly. Like, I mean, so people are going, Hey, it's SEO optimized. It's not. Right. Okay. It's usually not. It's usually not. And so that's one of the things that I want to do in, I guess, a webinar. I don't know. But a masterclass is, is lay out how you should be building this properly because Google will take care of you if you're connected into the like search engine or search engine jet, like energy or juice because you, you, it's like electricity. You plug it in and it'll, it'll kind of blow up. Maybe that's an analogy. Blow up in the rankings. Yeah. Blow up in the rankings. Blow up in the rankings. Like boom. No, just kidding. It's like kapow. I'm kind of thinking like a bouncy house, really. Shakow. All right. Well, that was like a whole. Yeah. That was always eight. Eight elite digital marketing action steps that you can take in 2020. And the last one is video. You could make an argument that this is the most important one. Well, that's why I left it for last. I mean, I really could do like multiple articles on just how important video is. Yeah. And, and one of the things is that actually the engagement and trust is higher with homemade style videos, which, which that review that we just read. It's about 3X. Tied in 3X. Yeah. Is what the data says. Because

it feels like, I think the, the, whatever the, the understanding is, is if you see something that's well produced, then it's intentional and it's potentially less authentic, et cetera. And then when you're just doing something off the cuff, it's very hard to be unauthentic when you're just off the cuff. People want to know what's really going on. People want to see behind the curtain, right? I mean, like, look at, for example, the Kardashians. Yeah. Right. That's all about behind the curtain. That's just all about what's going on behind our curtains and people are interested in that. And so, you know, video connects you, right? It's like one to many. It, it, it lets people know who you are. It kind of goes back to the know, like, and trust. Um, we've really, uh, started to build out our, uh, videography business based upon like, you know, CRO or conversion rate optimization as well as SEO. Like we're seeing, um, that dynamic medium help with that and it helps tell the story better. Right. And so, um, we've just incorporated it into our services and with, with, with really outstanding success. Honestly, like I think that video and even podcasting and long form content is becoming more and more relevant, um, in today's world. Yeah. So very important. All right. So that's digital marketing trends. I'm going to leave it. You probably have some summary here. What would be your summary of the, uh, eight elite digital marketing action steps you should be taking? Well, you know, so, you know, I know we're not supposed to talk about what's going on right now. Okay. I mean, like, I mean, I don't want to focus on that. We'll do, um, you know, we'll, we'll, we'll talk more about that, but I, I look through these steps, right? These are trends that are happening, right? Um, you know, stories, stories, storytelling, not chasing likes, which, you know, basically, you know, we were talking about Instagram and like, they never really got rid of it. Of, uh, the, the

likes, the hearts, you know, or whatever. Um, but, but I think that you're trying to connect with your audience. So, so you want, don't want to post that chat bots still, still relevant shoppable posts, voice search, quicker page speed videos. There, there's nothing about these trends that have changed. Okay. And, and really overall, if we're talking about businesses, um, you need to create an experience where, it's virtual, right? If you have a brick and mortar store, you need to get online. If you're online and you don't have a full customer journey, kind of walkthrough, which we can talk about, um, you should do that. Yeah. Right. Um, you know, how are you doing delivery? Can you do delivery? Can, you know, can you ship to them? Um, there's all kinds of things that you need to consider in today's world, but people are going online more and more. Yeah. The screen time is going up and up. Yep. And so you really need to look at, uh, not just the trends that you can ride up, um, but overall digital, which everybody listening to this podcast knows is the future. Yeah. Right. And so I like the, the statement, like when, when somebody finally picks up the phone, let's say that your, your sales process involves a phone call. When somebody finally picks up a phone call, I think most business people out there think, okay, great. This is the start of my sales process. So I can hone it here. And what they miss is. Yeah. 80, 80, 88% of people are through the buying funnel, uh, before they pick up the phone. Right. So, so you really just, if you've done it right, you really just are only in a position to screw it up. Like they've gotten 80% of the way through the buying process. I mean, they're basically ready to buy when they call you or they're vetting you versus a couple other people. Right. All that research, everything that's done is done, uh, online. Yeah. Right. And so we're talking

to friends or testimonials or all that, but yeah, it's, it's, it's already baked in. Right. So just don't screw it up. So, so if you don't have the stories, um, pursuing the right social media, if you don't have the chat bot that interacted with them, if you don't have micro influencers doing stuff for you, shoppable posts, voice search, quicker page speeds and videos, then you're at a disadvantage when it comes to guiding people through 80% of the sales process. You said 88%. Yeah, no, it's going to depend on businesses. That's like an average. There's a range, but what we're seeing is like that Venn diagram of sales over here and marketing over here. Marketing can take more and more of that process and you can put people mainly through, uh, the entire sales process online. And that's, you know, honestly, what you want to go after is, is like a process where you, it's automated, right? Or, or you can, or you can really, um, slim down maybe your, your salespeople and this generates lead gen for you or, um, you know, everything. It's changing, right? Automated Salesforce. Automate, delegate, eliminate. Yeah. I think that's it. That's the phrase. Yeah. All right. So, um, let's wrap up this podcast. If you like this podcast, please tell, and by the way, we've only got one review on that article. Uh, you can find it on our, on our website. So go check that out and leave a review. If you could. It's on, it's on my LinkedIn. Um, you know, and you know, we were waiting for the new website, uh, and we're going to put it on that. And really how you should do, just so you know, um, for like agile or medium or even LinkedIn, what you should be doing is publishing the long form article on your website and then writing summary versions to push on there and then link it back. Like that's actually the correct structure, I believe to set it up. Um, you know, we're just, uh, we're going

to get, uh, the EWR digital website up, uh, you know, this month. And then, uh, we're going to be, uh, moving on a lot of stuff around. So cool. If you like this podcast, please tell three friends about the podcast. If you want to grow your business with the largest, simplest marketing tool on the planet, call Eweb Results for increased revenue in your business. 713-592-6724. If you have a referral, that's somebody who's interested in some aspect of internet marketing service, send them our direction. We're working with a lot of referral partners, uh, and we've got a lot of referral, uh, situations where we're ending up compensating the people who sent the referral to us. And we've got lots of ways. It could be a charity. It could be direct to you. It could be free services. Yeah, it could be free services. I just had a meeting this morning about that. Yeah. Yeah. Um, you can get transcripts, video, and audio of this podcast. And we, and we do bestseopodcast.com. We do have all the transcripts. Okay. The, another thing that I am doing that I learned from the conference, right. Was we, we have the transcripts up. We've SEO'd a lot of the transcripts. Really, uh, we need to be converting those. Like this was like a no brainer into like a blog format. Yeah. Right. So it's not articles. Yeah. So it's not you and me back and forth. Yeah. It's more digestible. Yep. Um, and so being able to do that, uh, helps improve the readability, helps improve your SEO. So, uh, definitely learn something. Um, and if you were going to leave Matt a review of his article, um, that's on LinkedIn. Also, please take the time to leave us a review. You can leave that at ewebresults.com slash G plus. Forgive the G plus that's been terminated. It's just easy to do and you will remember it. So please go do that. Uh, until the next podcast, uh, you guys have made us one of the most popular internet marketing

podcast, the most popular SEO podcast. Uh, thank you until the next podcast. My name is Chris Burris. My name is Matt Bertram. Bye bye for now. The answer is just like on cue banter. And go. We really need more buttons. We need like the whole button kit, right? I'll try not to lean back. Does it look okay? We'll just lock it. It's on the other side and you push the lever down. Lean forward, the other side. It's my side, the side closest to me. And there's a little lever and you push it down. Yes. There's a lever, right. Two hours later. And then the, the paddle. Okay, fine. That was painful to watch you cross your legs. It's like, I'm, oh.

This episode answers

Matthew Bertram, host of The Best SEO Podcast
Matthew Bertram
AI keynote speaker · Owner & CEO, EWR Digital · President, ModalPoint

Matthew Bertram is an AI keynote speaker, creator of DIG® (Digital Information Governance), and owner and CEO of EWR Digital. He helps energy and industrial leaders win visibility in AI search (GEO and AEO), is President of ModalPoint and CMO of the Oil & Gas Global Network, hosts The Best SEO Podcast, and has authored eight books including LLM Visibility. More about Matthew Bertram.

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